Imibuzo edla ngokubuzwa
Imali, iibhukisha, ubumfihlo.
Amaxabiso ezinto, okwenzekayo xa amacebo etshintshe, noko sikusebenzisa ngeenkcukacha zosapho lwakho. Nanina — support@leer-app.co.za.
Iimpendulo eziluncedo
Fumana iimpendulo ezikhawulezayo ngeenkalo zeenkonzo, indlela ababoneleli abajoyina ngayo noko le webhusayithi kawonke-wonke inokukunceda ukwenze.
Zeziphi iintlobo zenkxaso eziqukwa yiLeer?
Iinkalo eziphambili luncedo kwizifundo, uqeqesho lwezemidlalo nokhathalelo lwabantwana, kuquka oo-au pair nabagcini babantwana bamaxesha athile. Iphepha eliphambili lenkonzo nganye lichaza indima, imibuzo efanelekileyo nendlela yokulungiselela.
Iphepha lodidi aluqinisekisi ukuba zonke izifundo, imidlalo okanye amalungiselelo okhathalelo ayafumaneka kwindawo yakho. Qinisekisa iinkcukacha zenkonzo ethile ocinga ngayo.
Ngaba ukufunda iphepha lenkonzo kwenza ubhukisho?
Hayi. La maphepha akunceda uqonde ukhetho uze ulungiselele imibuzo eluncedo. Akakugcineli umboneleli, aqinisekise umhla okanye amkele intlawulo.
Ngaphambi kokwenza naliphi na ilungiselelo, qinisekisa inkonzo yokwenene, ixabiso lilonke, ubude bexesha nemiqathango yokurhoxisa kumboneleli ofanelekileyo okanye kwindawo yokubhukisha.
Ndikhetha njani phakathi kwe-au pair nomgcini wabantwana wamaxesha athile?
Qala ngoxanduva nangenkqubo, kungekhona ngegama lendima kuphela. Ilungiselelo le-au pair lidla ngokuquka inkxaso eqhubekayo, ngoxa ukugcinwa kwabantwana ngamaxesha athile kudla ngokugubungela ixesha lokhathalelo ekuvunyelwene ngalo. Kuzo zombini iimeko kufuneka kuxoxwe ngemisebenzi yokwenene.
Ukuthelekisa kwethu kusebenzisa imibuzo yamalungiselelo efanayo kuzo zombini iindima, ukuze ukwazi ukuyichaza ngokucacileyo ngakumbi inkxaso oyidingayo.
Ndingafaka isicelo njengomboneleli wenkonzo okanye ndibhalise umbutho?
Ababoneleli abangabantu ngabanye bajoyina iLeer kuphela xa bemenyiwe ngumbutho osebenzisa iLeer, njengesikolo, iziko loqeqesho lwezemidlalo okanye inkampani enika uncedo kwizifundo. Akukho sicelo sikawonke-wonke. Funda iphepha lababoneleli ukuze ubone indlela isimemo esisebenza ngayo; ukwamkela isimemo akuqinisekisi ukwamkelwa okanye ukubhukishwa.
Izikolo, amasikolo asandul' ukuvulwa, iiademy zezemidlalo, amaqumrhu okufundisa nabafundi nanhlalo yabantwana basebenza ku-Leer nabanikazi babo, izindlu, iindawo — kunye nesabelo semali kwibhukisha ngalinye eliqondileyo.
Ndingafunda phi ngohlolo, imigaqo-nkqubo okanye iindlela zoqhagamshelwano?
Akukho mfaki obonwa ngaphandle kokuqinisekiswa kobuqu, ukuhlolwa kwezincomo nokuhlolwa okufanelekileyo kwendima yabo. Iiprofayili zichaza uhlolo ngalunye, owalo luphi kwaye liphela nini — kuquka ezo zisengaphantsi.
Ngemibuzo ngokubanzi neyemibutho, sebenzisa idilesi yolwazi engezantsi. Ngoncedo ngeakhawunti, isimemo okanye umbuzo ngokusebenzisa iLeer, sebenzisa idilesi yenkxaso.
Amaxabiso neiinkokhelo
Leer ibiza malini izindlu?
Uhlawula ixabiso elixelweyo lomfaki — R350/iyure ithetha R350/iyure. Imali yeqonga ye-Leer ikhutshelwa kwicala lomfaki kwintlawulo, kwaye isibhukisho ngasinye sibonisa isiqumo esipheleleyo sexabiso ngaphambi kokuhlawula.
Iinkokhelo zisebenza njani?
Iinkokhelo zicanjiswa ngokukhuselekileyo nge-ZAR nge-Paystack. Imali ikhululelwa umfaki kuphela emva kweseshoni, kwaye iinkcukacha zekhadi lakho azichukumisi iiseva ze-Leer.
Amapakheji yintoni?
Abafaki abathile banikela amapakheji akhokhelwa ngaphambili (umzekelo, iiseshoni ze-tutoring ezumi ngekhefu). Amapakheji anesigaba sobungakanani kwaye abonakala njengezikrediti kwibhukisha lakho.
Iibhukisha nokurhoxisa
Kwenzeka ntoni ukuba ndirhoxisa?
Umfaki ngamnye unemigaqo ecacileyo yokurhoxisa iboniswa ngaphambi kokubhukisha — ngokujwayelekileyo ubuyiselwa ngokupheleleyo ngesaziso seeyure ezingama-48 nobuyiselwa ngokwenxenye ngesaziso seeyure ezingama-24. Ukuba umfaki urhoxisa okanye akabonakali, ubuyiselwa ngokupheleleyo.
Yintoni umahluko phakathi kwesibhukisho esisesigxidini nesicelo?
Iibhukisha ezisesigxidini ziqinisekiswa ngokuhlawula. Iibhukisha eziceleweyo zinika umfaki ifestile yokwamkela kuqala — uhlawula kuphela bakuqinisekise.
Ndingamisa iiseshoni ezibuyelayo?
Ewe — imikhwa yamaveki efana nayo yonke iMvulo, okanye iMvulo kunye neMiyoyo, ngenani elomisiweyo lweeseshoni okanye de kufike usuku owukhetha. Ungamisa okanye utshintsha iiseshoni ezizayo ngaphandle kokuchukumisa amarekhodi adlulileyo.
Ubumfihlo neinkcukacha zomntwana wakho
Ndingasicima idatha yethu?
Ewe. Unganxiba isicelo sokucinywa kwe-akhawunti nedatha kwiisethingi zeprofayili yakho; amarekhodi emali afanele ukugcinwa ngumthetho agcinwa kwi-archivhi enegcino ngexesha elifunwa ngumthetho kuphela.
Ngubani obona imiyalezo yethu?
Wena nomfaki. Abaphathi benhlangano abafumani ukufikelela kwimiyalezo; iqela lokunethemba le-Leer linganqanda imiyalezo njengeyinxenye yesigameko esixeliweyo, kwaye ukufikelela ngakunye kurekhodi phezulu kwi-audit.
Imigaqo-nkqubo nePOPIA
Leer igcina imigaqo-nkqubo yobumfihlo, imiqathango nedatha yabantwana enenombolo yesikhephe; ukwamkela kwakho kwesikhephe ngasinye kurekhodi. Amazwi aphile agqibelelekileyo afuna ukuphononongwa ngumcebisi wasemthethweni waseNingizimu Afrika ngaphambi kokupapasha.