Imibuzo evame ukubuzwa
Imali, ukubhuka, ubumfihlo.
Izinto ezibiza malini, okwenzeka lapho izinhlelo zishintsha, nalokhu esikwenza ngolwazi lwendlu yakho. Noma yini enye — support@leer-app.co.za.
Izimpendulo eziwusizo
Thola izimpendulo ezisheshayo mayelana nezinhlobo zezinsiza, indlela abahlinzeki abajoyina ngayo nalokho le webhusayithi yomphakathi engakusiza ukukwenza.
Yiziphi izinhlobo zosizo ezihlanganiswa yi-Leer?
Imikhakha eyinhloko usizo ngezifundo, ukuqeqeshelwa ezemidlalo nokunakekelwa kwezingane, kuhlanganise nama-au pair nabagadi bezingane. Isikhungo sesevisi ngayinye sichaza indima, imibuzo okufanele ibuzwe nendlela yokulungiselela.
Ikhasi lesigaba aliqinisekisi ukuthi zonke izifundo, imidlalo noma izinhlelo zokunakekelwa ziyatholakala endaweni yakho. Hlola imininingwane yesevisi ethile ocabanga ukuyisebenzisa.
Ingabe ukufunda ikhasi lesevisi kwenza ukubhukha?
Cha. La makhasi akusiza uqonde izindlela ongakhetha kuzo futhi ulungiselele imibuzo ewusizo. Awakubekeli umhlinzeki, awaqinisekisi usuku futhi awaqoqi inkokhelo.
Ngaphambi kokwenza noma yisiphi isivumelwano, qinisekisa isevisi yangempela, intengo ephelele, ubude besikhathi nemibandela yokukhansela nomhlinzeki ofanele noma endaweni yokubhukha.
Ngikhetha kanjani phakathi kwe-au pair nomgadi wezingane?
Qala ngemisebenzi nangohlelo, hhayi ngegama lomsebenzi kuphela. Uhlelo lwe-au pair luvame ukubandakanya usizo oluphindaphindayo, kanti ukugada izingane kuvame ukuhlanganisa isikhathi sokunakekelwa okuvunyelwene ngaso. Kuzo zombili izimo kufanele kuxoxwe ngemisebenzi yangempela.
Ukuqhathanisa kwethu kusebenzisa imibuzo ephathekayo efanayo kuyo yomibili imisebenzi, ukuze uchaze ngokucacile usizo oludingayo.
Ngingafaka yini isicelo njengomhlinzeki noma ngibhalise inhlangano?
Abahlinzeki abangabantu ngabanye bajoyina i-Leer kuphela uma bemenyiwe yinhlangano esebenzisa i-Leer, njengesikole, isikhungo sokuqeqeshela ezemidlalo noma inkampani enikeza usizo ngezifundo. Asikho isicelo somphakathi. Funda ikhasi labahlinzeki ukuze ubone ukuthi isimemo sisebenza kanjani; ukwamukela isimemo akuqinisekisi ukwamukelwa noma ukubhukhelwa.
Izikole, izikole zangaphambi, amakhasi ezemidlalo, izinkampani zokufundisana nezinhlangano zokunakekelwa kwezingane zisebenza ku-Leer nabemsebenzisi bazo, imindeni, izindawo — kanye nezabelo zemali kuyo yonke ibhukiwe efanelekile.
Ngingafunda kuphi ngokuhlolwa, izinqubomgomo noma izindlela zokuxhumana?
Akukho mhlinzeki oya kuqala ngaphandle kokuqinisekiswa kobunikazi, ukuhlolwa kwezincwadi zesiqiniseko nokuhlolwa okufanele indima yabo. Amaphrofayili anika igama kuhlolwe ngalinye, ngubani owakhipha nokuba aphelelwe isikhathi nini — kufaka nezinto ezisaphendwe.
Ngemibuzo evamile neyezinhlangano, sebenzisa ikheli lolwazi elingezansi. Ngosizo nge-akhawunti yakho, isimemo noma umbuzo ngokusebenzisa i-Leer, sebenzisa ikheli losizo.
Amanani & izinkokelo
I-Leer ibiza imindeni malini?
Ukhokhela inani lomhlinzeki elichaziwe — R350/ihora kusho R350/ihora. Imali yeplatifomu ye-Leer ikhokhwa kundlela yomhlinzeki yomsebenzi, futhi ibhukifo ngalinye libonisa ukwabana kwenani eliphelele ngaphambi kokukhokhela.
Izinkokelo zisebenza kanjani?
Izinkokelo ziqhutshwa ngokuphepha nge-ZAR nge-Paystack. Imali ikhishwa kumhlinzeki kuphela ngemuva kweseshini, futhi imininingwane yekhadi yakho ayihlangani namasiravha e-Leer.
Amaphakheji ayini?
Abahlinzeki abathile banikezela amabhuloki ahlawulwe ngaphambili (isibonelo, izifundo eziyishumi zokufundisa ngezindleko ezithile). Amaphakheji anasikhathi sokuphila futhi avela njengamakhredithi emazibhukifweni akho.
Ukubhuka & ukukhansela
Kwenzekani uma ngikhansela?
Umhlinzeki ngamunye unenqubomgomo ecacile yokukhansela eboniswa ngaphambi kokubhuka — ngokuvamile ibuyiselo eliphelele ngesaziso seziyoni ezingu-48 kanye nokubuya kwengxenye ngesaziso sezikhathi ezingu-24. Uma umhlinzeki ekhansela noma engabonakali, ubuyiselwa ngokuphelele.
Umehluko phakathi kokubhuka ngokushesha nangesicelo uyini?
Ukubhuka ngokushesha kuqinisekiswa uma ukukhokhela. Ukubhuka kwesicelo kunika umhlinzeki isikhathi sokwamukela kuqala — ukhokhela kuphela uma sebeqinisekisile.
Ngingahlela izifundo ezibuya njalo?
Yebo — izimiso ezivukelayo njengawo wonke uMsombuluko, noma uMsombuluko kanye noLwesithathu, ngenombolo efixiwe yezifundo noma kuze kube ngosuku olukhethayo. Ungamisa noma ushintsha izifundo ezizayo ngaphandle kokuthinta amarekhodi adlulile.
Ubumfihlo & ulwazi lwengane yakho
Ngiyakwazi ukusula idethi yethu?
Yebo. Ungacela ukusulwa kwe-akhawunti neidethi kusuka kuzilungiselelo zephrofayili yakho; amarekhodi ezimali adingeka ukugcinwa ngomthetho agcinwa ngokulawuliwa kwesikhathi esifanele kuphela.
Ubani obona imiyalezo yethu?
Wena nomhlinzeki. Abaphathi benhlangano abanalo ukufinyelela kwimiyalezo; ithimba lokwethenjwa le-Leer lingabheka imiyalezo kuphela njengengxenye yesenzakalo ebikilwe, futhi ukufinyelela ngakho konke kubhalwa kwi-audit.
Inqubomgomo & i-POPIA
I-Leer igcina inqubomgomo yobumfihlo, imigomo neidethi yezingane eversioniwe; ukwamukela kwakho kwezikhondo ngalinye kubhalwa. Amagama okugcina adinga ukubhekwa ngumeluleki waseNingizimu Afrika ngaphambi kokuqalwa.