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Your starting point

A clearer next step for your family.

Start with the support you need, prepare a few useful questions and confirm the details before making an arrangement.

1. Put the need into words.

Begin with something concrete: working through fractions, getting comfortable with a new sport or covering the time between school and a parent's return. A useful starting point describes the need without trying to design the whole solution.

Consider the learner's interests, the setting and the kind of attention that would help. An individual session, group activity and regular care arrangement serve different purposes.

2. Know what you want to ask.

Ask about relevant experience, how the person works and what a first session or handover would involve. Give the child a voice in the conversation where appropriate: what they enjoy, what feels difficult and what they would like help with.

  • Describe one or two priorities.
  • Ask what preparation or equipment is needed.
  • Discuss how progress or feedback will be shared.
  • Clarify responsibilities, boundaries and practical arrangements.

3. Confirm the arrangement before committing.

Check the person, service, date, duration, setting, total price and cancellation terms for the arrangement you are considering. Discuss who is responsible for supervision, collection or transport where relevant.

A guide or service page does not confirm that a particular provider is available. If you use provider search, review the individual information and confirm the details of any proposed arrangement.

4. Leave room to review.

After the first session, ask what felt useful and what should change. You might adjust the focus, session length or routine. For ongoing care, agree how small changes and important updates will be communicated.

Providers join Leer by invitation from an organisation on Leer. Schools and other organisations can use the organisation guide to prepare their requirements before seeking an arrangement.